Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the services provided by Life Milestone Services LLC ("Life Milestone Services," "we," "us," or "our"), including ink fingerprinting, live scan fingerprinting, background checks, ink fingerprint card conversions, general notary, and DOT services. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. **Services:**
- **Ink Fingerprinting:** We offer ink fingerprinting services for various purposes, including employment, licensing, and immigration.
- **Live Scan Fingerprinting:** Our live scan fingerprinting services are available for individuals requiring electronic submission of fingerprints for background checks.
- **Background Checks:** We provide background check services, including criminal history checks, employment verification, education verification, and other relevant screenings.
- **Ink Fingerprint Card Conversions:** We convert ink fingerprint cards into digital formats for electronic submission.
- **General Notary:** Our general notary services include notarizing various documents, such as affidavits, powers of attorney, and deeds.
- **DOT Services:** We offer services related to Department of Transportation (DOT) compliance, including drug and alcohol testing and driver qualification file management.
2. **Appointment and Payment:**
- You may schedule appointments for our services through our website, by phone, or in person.
- Payment for services is due at the time of scheduling or upon completion of services, as specified.
3. **Customer Responsibilities:**
- You are responsible for providing accurate and complete information necessary for the requested services, including personal information and identification.
- You must comply with all applicable laws and regulations when using our services.
4. **Cancellation and Rescheduling:**
- If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.
- Failure to provide timely notice may result in a cancellation fee.
5. **Refunds:**
- Refunds for services rendered are at the discretion of Life Milestone Services.
- Refunds may be issued in cases of service errors or if services cannot be completed due to reasons beyond our control.
6. **Limitation of Liability:**
- To the fullest extent permitted by law, Life Milestone Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services.
- We are not responsible for any errors or inaccuracies in information provided by you or third-party sources.
7. **Intellectual Property:**
- All content and materials provided as part of our services, including but not limited to logos, designs, and documentation, are the property of Life Milestone Services and are protected by intellectual property laws.
8. **Governing Law and Dispute Resolution:**
- These Terms shall be governed by and construed in accordance with the laws of [Your State/Country].
- Any dispute arising out of or relating to these Terms or the services shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.
9. **Modification of Terms:**
- We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of modified Terms constitutes acceptance of the changes.
10. **Contact Us:**
- If you have any questions, concerns, or requests regarding these Terms or our services, please contact us at [contact email/phone number].
Please review these Terms carefully before using our services. Your use of our services constitutes acceptance of these Terms.