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Privacy Policy

Privacy Policy

Effective Date: [May 1st, 2024]

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Life Milestone Services LLC ("Life Milestone Services," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our services, including ink fingerprinting, live scan fingerprinting, background checks, ink fingerprint card conversions, general notary, and DOT services.

1. **Information We Collect:**
   - **Personal Information:** We collect personal information that you provide to us when using our services, such as your name, contact information, date of birth, and government-issued identification.
   - **Biometric Information:** For fingerprinting services, we may collect biometric information, such as your fingerprints, to perform ink fingerprinting or live scan fingerprinting.
   - **Background Check Information:** When conducting background checks, we may collect information from you and third-party sources, such as criminal history records, employment history, education verification, and other relevant details.
   - **Payment Information:** If you make payments for our services, we collect payment information, such as credit card details or other financial information necessary to process your transactions.
   - **Other Information:** We may collect other information you voluntarily provide to us or that we collect automatically when you use our website or services, such as IP addresses, device information, and usage data.

2. **How We Use Your Information:**
   - **Providing Services:** We use your information to provide the requested services, such as conducting fingerprinting, background checks, ink fingerprint card conversions, notary services, and DOT-related services.
   - **Communication:** We may use your contact information to communicate with you regarding your inquiries, appointments, service updates, or administrative messages.
   - **Payment Processing:** Your payment information is used to process payments for the services you request.
   - **Compliance:** We may use your information to comply with legal obligations, enforce our policies, and protect our rights or the rights of others.

3. **Information Sharing:**
   - **Service Providers:** We may share your information with third-party service providers who assist us in providing our services, such as fingerprint analysis, background check processing, payment processing, and IT support.
   - **Legal Compliance:** We may disclose your information when required by law, legal process, or government request, or to protect the safety and security of our users or others.

4. **Data Security:**
   - We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
   - Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and taking appropriate measures to protect your personal information.

5. **Your Choices:**
   - **Access and Correction:** You may request access to or correction of your personal information by contacting us using the information provided below.
   - **Opt-Out:** You may opt out of receiving promotional emails or newsletters from us by following the instructions provided in the emails.

6. **Children's Privacy:**
   - Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. **Changes to this Policy:**
   - We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

8. **Contact Us:**
   - If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact email/phone number].

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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